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Frequently Asked Questions
How long does shipping take?▼
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 days depending on your location and customs processing.
What is your return policy?▼
We offer a 30-day return policy for all unworn items in original packaging. Simply visit our returns portal to generate a prepaid label for your convenience.
What payment methods do you accept?▼
Palm Pals accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna for eligible purchases at checkout.
How do you ensure product quality?▼
Every Palm Pals garment undergoes a rigorous multi-point inspection. We source premium, sustainable fabrics to ensure your fashion pieces are durable, comfortable, and long-lasting.
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